SHIPPING & RETURNS
WHEN CHARGES APPLY
Checkout currency is in US Dollars. Your credit card or Paypal account will be charged for the order total on the date and time you place your order. This means the funds will be deducted immediately if you pay using Paypal or an authorization will be placed on your credit card which can take approx 2-3 business days to show up as a approved charge on your credit card statement.
Because of spikes in orders, it may take 2 business days (not including weekends or holidays) for your order to be shipped out. This means it may take Revanel. 2 business days to process and box up your order before your selected shipping service picks up the order.
Return & Exchange Policy
Purchases made on our website may be returned up to 30 days after confirmed delivery for a refund in the original form of payment. Shipping fees are nonrefundable. Please report missing, damaged, or defective products within 7 days of delivery, and we will replace damaged or defective products at no additional charge.
shortages, and discrepancies must be reported within 7 days of receipt of your order.
Revanel is not responsible for lost or stolen orders.
Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.
Exchanges of brand new unused items that are in their original pristine packaging can be made for other products. The customer is responsible for paying the difference in price including shipping charges to return items for exchange. Please include your order ID, phone number and shipping address if different from the original order.
for more details. Please contact: firstname.lastname@example.org
Phone number: (714) 805-6320